• problem with adsl
    the vast majority of adsl connection problems can be solved by resetting the telephone line.

    this is done by:
    - switch OFF your router (or adsl modem)
    - wait a minimum of 35 minutes (40 minutes is ideal) << this will force BT to reset your line
    - switch ON router
    - wait 2 minutes
    - test your connection by performing a Google search